Refund Policy
At NOV, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, you may request a refund under the following conditions:
1. Eligibility:
The product must be in its original condition, unused, and in its original packaging.
Proof of purchase (invoice or receipt) is required.
2. Timeframe:
Refund requests must be submitted within 7 days from the delivery date.
3. Non-Refundable Items:
Products that are damaged due to misuse, custom-made orders, or perishable goods are not eligible for a refund.
4. Process:
Contact us at nov@info.com with your order details and reason for the refund request.
Approved refunds will be processed to your original payment method within 5–10 business days.
5. Shipping Costs:
Shipping fees are non-refundable unless the refund is due to an error from our side or a defective product.
تحتاج إلى تسجيل الدخول لعرض هذه الميزة
ستتم إزالة هذا العنوان من هذه القائمة
عربي
