:At NOV, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, you may request a refund under the following condition
Eligibility
The product must be in its original condition, unused, and in its original packaging
Proof of purchase (invoice or receipt) is required
Timeframe
Refund requests must be submitted within 3 days from the delivery date
Non-Refundable Items
Products that are damaged due to misuse, custom-made orders, or perishable goods are not eligible for a refund
Process
Contact us at nov@info.com with your order details and reason for the refund request
Approved refunds will be processed to your original payment method within 5–10 business days
Shipping Costs
Shipping fees are non-refundable unless the refund is due to an error from our side or a defective product
تحتاج إلى تسجيل الدخول لعرض هذه الميزة
ستتم إزالة هذا العنوان من هذه القائمة
عربي
