Cancellation Policy
At NOV, we aim to provide a flexible and convenient shopping experience for our customers. We understand that you may sometimes need to cancel your order.
1. Cancellation Conditions:
Orders can be canceled free of charge before they are shipped.
If the order has already been shipped, it cannot be canceled and must follow the Return Policy after delivery.
2. How to Cancel:
Contact us immediately at nov@info.com or through our customer service, providing your order number.
3. Processing Time:
Cancellation requests will be reviewed and confirmed within 24 hours of receiving the request.
4. Custom Orders:
Custom or made-to-order items may not be eligible for cancellation once the preparatio
n process has started.
تحتاج إلى تسجيل الدخول لعرض هذه الميزة
ستتم إزالة هذا العنوان من هذه القائمة
عربي
